Due to high demand it is certain that you will experience difficulty getting through to the surgery by phone. To help us help you we would ask that where possible you complete an online eConsult as an alternative to phoning the surgery. eConsults can can be done anytime 24/7 and will be seen by one of our clinical staff without the need to phone the surgery. As a result, if we need to we will then contact you with an answer to your query / request. Thank you in anticipation of your co-operation in this matter.
Oakside Surgery provides medical services from Honicknowle Green Medical Centre, a purpose built medical centre with private parking and full access for the disabled. We are a member of NHS Devon CCG and regulated by the Care Quality Commission (Tel – 03000 616161). See our CQC Statement of Purpose.
We aim to foster a caring, family-centered health care service providing effective and holistic care in partnership with our patients. We firmly believe that health provision is a team effort involving your GP, practice nursing staff and other health care professionals, BUT most importantly you. To this end we continue to improve and extend the range of services we can offer for your health care.
The surgery building is open from 8.00 am – 6.00 pm Monday to Friday; we are closed on Saturday and Sunday, Bank Holidays and pre-advertised times allocated for staff training or for Clinical Governance.Saturdays and Sundays.
GP appointments are available in Plymouth for patients of this practice during evenings and at the weekend.
To book an appointment call Devon Doctors on 01392 822354
GDPR – Privacy Notices can be viewed in the Library section of this website and on the GDPR tab.
The surgery building is open during the times shown below:
Monday: 8.00am – 6.00pm
Tuesday: 8.00am – 6.00pm & 6.30-7.00pm (eConsult & Telephone Extended Hours)
Wednesday: 7.30-8.00am (Face-to Face Extended Hours) & 8.00am – 6.00pm
Thursday: 7.30-8.00am (Face-to Face Extended Hours) & 8.00am – 6.00pm
Friday: 8.00am – 6.00pm
Where possible we would encourage you to raise an eConsult as the initial point of contact for requesting an appointment. eConsult offers 24/7 access to the surgery.
By using eConsult you will have access to a wide range of information and advice which might help you prior to contacting the surgery. You can request an eConsult by logging onto the surgery website at www.oakside.gpsurgery.net then click on the eConsult banner. One of our clinical team will respond to your eConsult within 48hrs and you may not need to attend the surgery for your query to be dealt with.
If you would still prefer to book an appointment you should contact the surgery by telephoning 01752 766000, call into reception during normal opening hours or book your appointment online. (To book appointments online you will need to register with EMIS Patient Access first at www.patientaccess.com )
We would encourage you to register for EMIS Patient Access as this will also allow you to order your repeat medication, view your test results and view parts of your medical records as well.
Requests for Same Day appointments are taken from 0800, these are then triaged by a member of our clinical team who will call you back to advise you of the next available appointment. Please ensure that you are available on the number you provide when making your initial call to the surgery to request a same day appointment.