Oakside Surgery

01752 766000

Violent or abusive behaviour

The NHS has a policy of ‘Zero Tolerance to Violence’. This means that we can refuse the services we provide to anyone who is violent or abusive, or is perceived as threatening violence to any member of staff. We can refuse access to our services on that occasion or can request that the offending patient is removed from our practice list.

NHS Plymouth provides a dedicated primary care service for patients who are removed from practice lists because of violent behaviour and details will be provided to patients who are removed from the list due to violent behaviour.

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